CrystalDaveSoft International is a system Integrator and a partner to Microsoft, Fonality, Plantronics, Digicert, Ameyo, Isurf Consultings, Scimmiter Services,
Yeaster etc. We have successfully delivered many solutions to our customers in Nigeria and a few in Ghana.
Some of our works include; Microsoft Skype usiness for Ascon Oil and 9Mobile & Mazars Coker & Co., Aspect Contact Center Solution for
Diamond Bank, Fidelity Bank, and website design for other organizations. The like of http://rowveetechnologies.com.ng/, www.wine360.com.ng/, www.darecipequeen.com/, www.vglmall.com.ng/ and a Contact Center Solution for NNPC HQ, just to mention a few.
Crystaldavesoft provides our customers with a complete offering in terms of the modern multi-media customer interaction Contact Centre, making it easier for customers’ issues to be resolved. Features include: Automatic Call Distribution (ACD),Call Center Monitoring and Analytics,Call Recording.Call Transfer and 3-Way Calling.Contact Management. Computer Telephony Integration (CTI).Workstation Recording. We also offer Website and Web App designs among other services depending on the issue you are facing.
Microsoft Teams is a persistent chat-based collaboration platform complete with document sharing, online meetings, and many more extremely useful features for business communications. Having an excellent team space is key to being able to make creative decisions and communicate with one another. As many as 250 people can join a meeting with their individual devices,these includes instant messaging, presence, voice over IP (VoIP), voicemail, file transfers, video conferencing,web conferencing & More.
We help you achieve and sustain this success through strategic, functional and process transformation that enables you improve performance, increase effectiveness, helping you shift the focus from Optimizing operations to Investing in being a Change Maker for your Business. Compete more effectively in today’s digital world with workflows and automated document generation. Use real-time workflow analytics for operational visibility and improve business results.
other services we provide?
To be our customers delightful choice as the leading solutions provider of Unified Communications
Services, voice technology (TDM and SIP) integration, Contact Centre Services, Hosted and onpremises Application Services, Contact Centre Software and Business Process Management
through leveraging on state of the art methodologies and application technologies in VoIP solution,
Internet (Voice over Internet Protocol), Telephony , Intranet and E-mail.
What Our Customers are saying.
We are happy with Crystaldavesoft as we have enjoyed uninterrupted service for over 5 years and still counting. Crystaldavesoft International is simply the best.
Crystaldavesoft is a growing professional ICT company that is ready for businss with standard level transparency. We are still working to perfect our site. They are simply awesome.
Ascon Oil Company Ltd. is an Oil and Gas company that deals in sales and supply of petroleum products, we have enjoyed over 8years of service from crystaldavesoft with our Microsoft Skype for business which served us tremendously helping us to save huge costs.