About Crystaldavesoft.

CrystalDaveSoft International is a system Integrator and a partner to Microsoft, Fonality, Plantronics, Digicert, Ameyo, Isurf Consultings, Scimmiter  Services,
Yeaster etc. We have successfully delivered many solutions to our customers in Nigeria and a few in Ghana.
Some of our works include; Microsoft Skype usiness for
Ascon Oil and 9Mobile & Mazars Coker & Co., Aspect Contact Center Solution for
Diamond Bank, Fidelity Bank, and website design for other organizations. The like of http://rowveetechnologies.com.ng/, www.wine360.com.ng/, www.darecipequeen.com/, www.vglmall.com.ng/ and a Contact Center Solution for NNPC HQ, just to mention a few.

our services

CONTACT CENTER

Crystaldavesoft provides our customers with a complete offering in terms of the modern multi-media customer interaction Contact Centre, making it easier for customers’ issues to be resolved. Features include: Automatic Call Distribution (ACD),Call Center Monitoring and Analytics,Call Recording.Call Transfer and 3-Way Calling.Contact Management. Computer Telephony Integration (CTI).Workstation Recording. We also offer Website and Web App designs among other services depending on the issue you are facing.

MICROSOFT TEAMS

Microsoft Teams is a persistent chat-based collaboration platform complete with document sharing, online meetings, and many more extremely useful features for business communications. Having an excellent team space is key to being able to make creative decisions and communicate with one another. As many as 250 people can join a meeting with their individual devices,these includes instant messaging, presence, voice over IP (VoIP), voicemail, file transfers, video conferencing,web conferencing & More.

BUSINESS INTEGRATION

We help you achieve and sustain this success through strategic, functional and process transformation that enables you improve performance, increase effectiveness, helping you shift the focus from Optimizing operations to Investing in being a Change Maker for your Business. Compete more effectively in today’s digital world with workflows and automated document generation. Use real-time workflow analytics for operational visibility and improve business results.

other services we provide?

System Integration and Software Solutions.

We specialize in bringing together component subsystems into a whole and ensuring that those subsystems function together to solve problems of automation and beyond.

Unified Communication

Unified communications is not a single product -- it is a solution made up of various components, including (but not limited to) the following: Call control/IP PBXs. ... Presence. ... Instant messaging. ... Unified messaging. ... Speech access and personal assistant. ... Conferencing and collaboration. ... Mobility. ... Business process integration.

Microsoft Dynamics 365

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.

Our Vision

To be our customers delightful choice as the leading solutions provider of Unified Communications
Services, voice technology (TDM and SIP) integration, Contact Centre Services, Hosted and onpremises Application Services, Contact Centre Software and Business Process Management
through leveraging on state of the art methodologies and application technologies in
VoIP solution,
Internet (Voice over Internet Protocol), Telephony , Intranet and E-mail.

Design
81%
Development
50%
Consultancy
70%
Strategy
51%

What Our Customers are saying.

We are happy with Crystaldavesoft as we have enjoyed uninterrupted service for over  5 years and still counting. Crystaldavesoft International is simply the best.

VglMall-logo
VGLMALL Stores

Crystaldavesoft is a growing professional ICT company that is ready for businss with standard level transparency. We are still working to perfect our site. They are simply awesome.

Ascon Oil Company Ltd. is an Oil and Gas company that deals in sales and supply of petroleum products, we have enjoyed over 8years of service from crystaldavesoft with our Microsoft Skype for business which served us tremendously helping us to save huge costs.

Projects Completed
Happy Clients
Total Customers
Conferences

The Future of Mobile Communication.