Our services

Contact Center Solutions.

Crystaldavesoft provides our customers with a complete offering in terms of the modern multi-media customer interaction Contact Centre, making it easier for customers' issues to be resolved. Features include: Automatic Call Distribution (ACD). ...Call Center Monitoring and Analytics. ... Call Recording. ... Call Transfer and 3-Way Calling.... Contact Management.... Computer Telephony Integration (CTI). ...Workstation Recording.

Skype For Business Deployent

Skype for Business lets you conduct audio, video, and web conferencing on the go. You can easily plan an online meeting well in advance, in addition to hosting one in real time. As many as 250 people can join a meeting with their individual devices, these includesinstant messaging (IM), presence, voice over IP (VoIP), voicemail, file transfers, video conferencing,web conferencing & More.

Design

We will design your websites to give your customers and audience a clear description of who you are. ... A simple, sensible Web address. ... An easily-navigated site map. ... Easy-to-find contact information. ... Customer testimonials. ... An obvious call to action...and a Fresh, quality content as you supply.

What else we provide?

System Integration and Software Solutions.

We specialize in bringing together component subsystems into a whole and ensuring that those subsystems function together to solve problems of automation and beyond.

Unified Communication

Unified communications is not a single product -- it is a solution made up of various components, including (but not limited to) the following: Call control/IP PBXs. ... Presence. ... Instant messaging. ... Unified messaging. ... Speech access and personal assistant. ... Conferencing and collaboration. ... Mobility. ... Business process integration.

Dynamics 365

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.

Our team

Briefcase
Coffee cups
Customers
Awards

What our clients say

OUR VISION

To be our customers delightful choice as the leading solutions provider of Unified Communications
Services, voice technology (TDM and SIP) integration, Contact Centre Services, Hosted and onpremises Application Services, Contact Centre Software and Business Process Management
through leveraging on state of the art methodologies and application technologies in
VoIP solution,
Internet (Voice over Internet Protocol), Telephony , Intranet and E-mail.

  • Website Design
  • Integration & Collaboration
  • Voice Over Internet Protocol
Design
81%
Development
50%
Photography
42%
Strategy
74%

About us

CRYSTALDAVESOFT INTERNATIONAL is one of the fastest growing ICT Company in system
integration and business solution provider. We offer a comprehensive range of capabilities.
Established in 2012 by highly qualified, young and vibrant trained ICT consultants with over 10years
experience in the ICT field.
The company provides quality service to meet the growing demands in the IT industry. The company
has diversified business interests in ICT Solution, unified communication, Website designing, System
Integration, Business Engineering, Security products and services, Biometric Solutions and Office
Automation Systems.